Tuesday, August 01, 2006

Meeting Expectations

All sales seminars include a session on meeting your customers' expectations. The consensus is that "meeting" expectations is required, "beating" them is better.

With those things in mind I met with the designer of my current project. First mockups rarely succeed. This was no exception. In five minutes with my client I got enough information to allow me to move ahead in the direction she wanted rather than striking out on my own, which is my tendency.

3 comments:

Martha Marshall said...

I'd like to be a secret shopper in art galleries. If I could get paid for it.

CMC said...

Hum.........might be one of those "spammer" comments I've heard about.

Bee Skelton said...

Ignoring the ... hummm .... 'anonymous extra money' Just want to say I'm getting withdrawal symptoms from lack of images on your brill blog! Not a criticism ... you're clearly at a critical time with the new project .... just wanted you to know how much you are appreciated.